The Medical Appointment desk and Registration is located in the lobby area.
Patient Appointment Policy Effective June 1, 2015.
Patients needing to schedule a new patient appointment, or re-establishing care appointment (i.e. have not seen a primary care provider within the previous two years) with a medical provider, will be required to call the New Patient Appointment line at 918-332-4430, beginning at 8:00 a.m. on the first Wednesday of the each month. Patients will be required to leave a voice message, with their name, date of birth and a callback number. Patients will be scheduled for an available appointment, for the following month in the order in which the messages are received. When the total number of messages received meets or exceeds the number of appointments available, the outgoing message on the voicemail will be changed, advising patients that all appointments are full, and patients will need to call back the following month. Once all appointment slots are full, any remaining patients who have left messages will be contacted and their name will be placed on a waiting list. In the event of a cancellation, patients may be contacted for an available appointment slot from the names on the waiting list.
Same Day Appointments
Effective September 1, 2010, Northeastern Tribal Health System (NTHS) no longer offers a walk-in medical appointment service.
NTHS will be utilizing a Same Day Appointment System. Patients will need to call (918) 332-4363 to schedule an appointment. This number is a dedicated line specifically for same day appointments only.
Phone lines will open at 7:30 a.m., Monday–Friday. Patients need to call and leave a message. Messages will be returned in the order they are received. The same day appointment system is for current active medical patients with an acute illness.
NTHS is NOT an emergency facility. Some patients will be instructed to seek care at an EMERGENCY ROOM where life saving equipment and medications are available.
Northeastern Tribal Health System is not an Emergency Room.
Time is valuable in the case of heart attack and stroke.
Patients having an emergency i.e. chest pain, severe abdominal pain, extreme shortness of breath, stroke symptoms should call 911 and go to the nearest Emergency Room.
If less urgent but not a minor problem, patients should go to the Claremore Indian Hospital where an emergency room is open continuously. The hospital is located at Will Rogers Blvd. and Moore Street. The address is 101 South Moore Street, Claremore, Oklahoma 74017. The Claremore Indian Hospital phone number is (918) 342-6200.
Patients receiving emergency care at any non Indian facility must report the visit to Northeastern Tribal Health System Contract Health Department at (918) 542-1655 within 72 hours from the beginning of care. The medical data about each case is evaluated by the Contract Health Committee to determine priority for payment.